Service Administrator - Mackay & Coalfields

The Company

Australian owned family business and Australia's leading Overhead Crane and Hoist manufacturing & Machining company

Growing & Fast Paced Organisation

Challenging and Rewarding Role

Eilbeck Cranes is an 100% Australian owned company operating 115 years specializing in the design, manufacturing and Installation of all types of Overhead Cranes, Hoists & Winches.

Eilbeck Cranes operates its Queensland business operations in Mackay, and seeks the services of a Service Administrator/Coordinator.

About the Role:

Working in a friendly and expanding team you will join the service team and gain on the job training. Strong communication and organisational skills are key to this role as you will be dealing with a variety of customers, suppliers and internal stakeholders.

About You:

• Clear and concise phone manner, strong communication skills and customer service focus
• Strong computer skills including Microsoft excel, word, power point
• Demonstrate a strong sense of initiative with the ability to plan and resolve
• Dynamic, professional, positive attitude and excellent work ethic
• Work autonomously

Take this opportunity to join a dynamic company focused on growth and development with opportunities to start your career with training!

If the above describes YOU and you are looking to start your career, then please apply.

Key Responsibilities:

• Answering incoming calls / reception
• Processing field technician time sheets
• Coordination of field service technicians, scheduling day to day service, pre-planned maintenance, repairs and breakdowns
• Follow up debtors as required
• Attend to customer administration needs, invoice enquiries
• Processing of purchase orders
• Follow up delivery of goods ordered
• Mail / Couriers
• Petty cash
• Documentation management
• Support manufacturing and service administration tasks

Employer questions:

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• Do you have experience in administration?
• Do you have data entry experience?
• How much notice are you required to give your current employer?
• How many years' experience do you have as a service coordinator?

Interested applicants, please email Mareece Edwards.

Email: m.edwards@eilbeckcranes.com